FAQ

What is your call out fee?

We have a flat rate call out fee – please call 0800 532 823. If you’re looking for a long term commercial servicing contract please call us to discuss your needs.

How do I pay?

Our technicians carry portable electronic payment devices to make the process easy and stress free. Payments are secure with Swipe HQ.

How quickly can you get to site?

We service the wider Auckland area and will attend your callout within 24 hours of booking, or arrange a time that suits both parties. We will give you an indication of time we will attend so you don’t have to wait at home longer than necessary.

Should I repair my appliance or buy new?

We can only give advice once we have performed diagnostics on the appliance and will recommend the best solution for you and your budget.